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Terms of Service

Last updated: 7 November 2026

These Terms of Service ("Terms") govern access to and use of the ORGAA mobile application and the orgaa.app website, published by Batiflow (SASU with share capital of €1,000, Paris Trade Register 993 058 908, registered office: 60 rue François 1er, 75008 Paris, France). By using ORGAA, the user accepts these Terms.

1. Description of services

ORGAA is a personal event management app (birthdays, farewell parties, weddings…) that brings together, in a single space, social coordination (invitations, chat, polls, schedule, photo sharing) and a declarative cagnotte (group gift fund).

The ORGAA cagnotte is declarative and passive: ORGAA never collects funds and does not handle any payment. Contributions are entered by users for information only, and payments are made through external payment providers (Lydia, PayPal, Wero, IBAN…), which have their own terms and policies.

ORGAA also offers a directory of event vendors (venues, caterers, photographers, musicians…) and a selection of activities and accommodation offered by partner booking platforms (see section 9).

2. User rights and obligations

Access to ORGAA is reserved for persons aged at least 16. By creating an account, the user agrees to provide accurate information and keep it up to date.

The user agrees to use ORGAA fairly and lawfully, and in particular to:

The user is solely responsible for the content they publish and the events they organize. Batiflow may suspend or delete an account in case of breach of these Terms.

3. About these Terms

These Terms constitute a legal agreement between you and us and govern your use of the ORGAA mobile application, the orgaa.app website, and associated services. By signing up, creating an account, or using ORGAA, you accept these Terms.

4. Intellectual property

All elements composing ORGAA and orgaa.app, including the "ORGAA" trademark, logos, interface, illustrations, texts, source code, are the exclusive property of Batiflow or are licensed to Batiflow.

The ORGAA trademark is registered with the French Industrial Property Office (INPI) under national number 26 5218933 (filed on 20 January 2026).

Any reproduction, representation, modification, publication, total or partial adaptation of these elements, by any means, is prohibited without prior written authorization.

Content published by users within the app (photos, messages, events) remains their property; by publishing them, they grant Batiflow a non-exclusive, free license to display them within the service, strictly within the visibility set by the user.

5. Hyperlinks

orgaa.app and the ORGAA app may contain links to third-party sites, in particular to payment providers (Lydia, PayPal, Wero…), to the websites of vendors in the directory and to partner booking platforms. Some of these links are affiliate links (see section 9.3). Batiflow exercises no control over these sites and declines any responsibility for their content, privacy policy, or practices.

6. Limitation of liability

ORGAA is provided "as is". Batiflow makes every effort to ensure a reliable service but cannot be held liable for:

7. Consumer mediation

In accordance with French Consumer Code Article L.612-1, consumer users have the option, in case of unresolved dispute, to resort free of charge to a consumer mediator. Competent mediator: to be completed upon subscription.

Alternatively, users may use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

8. Cagnotte and beneficiary

A user may create a cagnotte for the benefit of a third party, including in surprise mode (the beneficiary is not informed until the reveal).

The creator of the cagnotte is solely responsible for collecting and transferring the funds to the beneficiary. ORGAA never collects funds and is not a party to the transactions: payments are made directly between users via external payment providers. Batiflow cannot be held liable for a failure to transfer funds, a dispute between participants, or any non-compliant use of the beneficiary's information.

Where an identified beneficiary is not yet registered on ORGAA, the creator is responsible for the use of their personal data (see the privacy policy).

9. Vendors, activities and accommodation

9.1 Vendors in the directory

The vendors listed on ORGAA are independent professionals. They write their own listing (description, photos, packages, prices, promotions) and are responsible for it. Each listing is reviewed by the ORGAA team before it is published, to check that the business can be identified and that its activity relates to events; this review does not guarantee the accuracy of every piece of information.

When you send a quote request, the vendor receives your first name, the date, the number of guests, the city of the event, your messages and the files you attach. They use them to answer you, under their own responsibility.

The contract (quote, booking, payment) is concluded directly between you and the vendor. ORGAA is not a party to it, takes no commission on quotes and bookings and handles no payment. As a professional, the vendor owes you the information required by consumer law (price, terms, right of withdrawal where it applies). In case of a dispute about a service, contact the vendor first.

Marking a vendor as booked ("Already booked?") is simply a statement on your part: it helps you organize your event and lets you leave a review.

9.2 Reviews

Only organizers who booked a vendor for a past event can leave a review. The rules for submitting, checking, publishing and reporting reviews are described on the page How reviews work.

9.3 Activities, accommodation and affiliate links

The activities and accommodation shown in ORGAA are offered by partner booking platforms. Booking and payment take place on the partner's website, under its own terms: ORGAA is not a party to the contract.

Links to these platforms are affiliate links: ORGAA may earn a commission when a booking is made from one of these links. This commission does not change the price you pay. Prices shown in ORGAA are indicative; only the price confirmed by the partner at the time of booking is binding.

9.4 Ranking of results

The order of vendors, activities and accommodation depends on their relevance to your search (category, place, chosen filters). For vendors, the paid plan (Premium, then Plus) improves ranking. The "Recommended by Orgaa" label is awarded free of charge by the ORGAA team. The criteria are detailed on the page How results are ranked.

10. Reporting content and moderation

10.1 Reporting content

Any user can report content they consider illegal or contrary to these Terms (vendor listing, review, message, photo, event…), from the "Report" link where available, or by email to [email protected]. The report states where the content is, why it is a problem, and the name and email address of its author (except for child sexual abuse material), and confirms that its author is acting in good faith.

ORGAA reviews each report as soon as possible and informs its author of the outcome.

10.2 Moderation

To enforce these Terms, ORGAA:

Any such decision is reasoned and sent by email to the person concerned, who can challenge it by replying to that email. The challenge is reviewed by a member of the ORGAA team. No account or listing suspension is decided solely by automated means.

10.3 Point of contact

ORGAA's single point of contact, for users and authorities alike, is [email protected] (in French or English).

11. Changes to the Terms

We may update these Terms. In case of a significant change, we inform you in the app or by email before it takes effect. The date at the top of the page indicates the last update.

12. Contact

For any question regarding these Terms: [email protected]. See also the legal notice and the privacy policy. Professionals who publish a listing also accept the vendor terms.